BSTR

Policies

Terms of Service

Store policy for BSTR.

TERMS OF SERVICE

Last Updated: November 10, 2026

Welcome to BSTR. These Terms of Service ("Terms") govern your access to and use of the BSTR website, products, services, digital content, promotions, and any related offerings (collectively, the "Services").

Throughout these Terms, "BSTR," "we," "us," and "our" refer to BSTR. "You" and "your" refer to any person or entity accessing our website or purchasing our products or services.

By accessing our website, creating an account, submitting information, or placing an order with BSTR, you acknowledge that you have read, understood, and agree to be bound by these Terms and our applicable policies.

If you do not agree to these Terms, please do not use our website or purchase our products or services.

1. ACCEPTANCE OF THESE TERMS

By using the BSTR website or purchasing from BSTR, you agree to comply with these Terms and all applicable laws and regulations.

If you are using our Services on behalf of a business or other organization, you represent and warrant that you have the authority to accept these Terms on behalf of that organization.

You may only use our Services for lawful purposes and in accordance with these Terms.

2. CHANGES TO THESE TERMS

BSTR reserves the right to update, modify, replace, or discontinue any portion of these Terms at any time, to the extent permitted by applicable law.

The most current version of these Terms will be posted on our website with an updated "Last Updated" date.

Your continued use of our website or Services after updated Terms become effective constitutes acceptance of the updated Terms.

3. PRODUCTS AND SERVICES

BSTR offers products and services intended to help businesses improve aspects of their customer experience, marketing, online presence, and business growth.

Product and service offerings may change at any time.

We reserve the right to:

  • Modify or discontinue products or services

  • Change product specifications

  • Limit product quantities

  • Limit sales to certain individuals, geographic regions, or jurisdictions

  • Refuse service

  • Cancel or refuse orders where permitted by law

We are not obligated to continue offering any specific product, service, feature, promotion, or price.

4. NO GUARANTEE OF BUSINESS RESULTS

Unless specifically stated otherwise in a separate written agreement, BSTR does not guarantee any particular business, financial, marketing, advertising, customer, sales, revenue, search ranking, review, reputation, automation, or growth results.

Individual results may vary significantly depending on many factors outside of BSTR's control, including but not limited to:

  • Your business

  • Your industry

  • Your location

  • Market conditions

  • Competition

  • Customer behavior

  • Your own business decisions

  • Third-party platforms

  • Your implementation and use of products or services

Any examples, testimonials, demonstrations, estimates, projections, or statements regarding possible results are provided for informational purposes only and should not be interpreted as a guarantee or promise of future results.

5. PRODUCT INFORMATION AND ACCURACY

We make reasonable efforts to display accurate information regarding our products and Services.

However, we do not guarantee that all product descriptions, photographs, images, colors, dimensions, specifications, pricing, availability information, or other website content will always be completely accurate, complete, current, or error-free.

Actual products may vary slightly from images or descriptions due to manufacturing processes, display settings, lighting, product updates, or other reasonable variations.

BSTR reserves the right to correct errors, inaccuracies, or omissions at any time, including after an order has been submitted.

6. PRICING AND PAYMENT

All prices are subject to change without notice to the extent permitted by law.

By placing an order, you agree to pay all applicable charges associated with your purchase, including applicable taxes and shipping fees.

You represent and warrant that:

  • The payment information you provide is accurate

  • You are authorized to use the selected payment method

  • You will not use fraudulent or unauthorized payment information

  • The purchase is a legitimate transaction

We reserve the right to refuse, cancel, or review any order that appears to involve:

  • Fraud

  • Unauthorized activity

  • Incorrect pricing

  • Payment problems

  • Suspicious activity

  • Errors in product availability

  • Errors in product information

  • Violations of these Terms

7. ORDER ACCEPTANCE AND CANCELLATION

Submitting an order does not necessarily mean that BSTR has accepted the order.

We reserve the right to accept, refuse, limit, modify, or cancel orders where permitted by applicable law.

An order may be canceled or modified due to reasons including, but not limited to:

  • Product unavailability

  • Inventory errors

  • Pricing errors

  • Payment authorization issues

  • Fraud prevention

  • Incorrect customer information

  • Technical errors

  • Suspected violations of these Terms

If an order is canceled after payment has been successfully processed, any applicable refund will be handled in accordance with applicable law and our policies.

8. SHIPPING AND DELIVERY

Shipping and delivery times are estimates unless expressly stated otherwise.

BSTR is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Shipping carrier delays

  • Weather conditions

  • Natural disasters

  • Customs delays

  • Government actions

  • Labor disruptions

  • Supply chain disruptions

  • Technical issues

  • Incorrect shipping information provided by the customer

  • Other circumstances beyond our reasonable control

Delivery estimates are not guaranteed unless expressly stated otherwise in writing.

Customers are responsible for providing accurate and complete shipping information.

BSTR may not be responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

9. THIRD-PARTY SUPPLIERS AND SERVICE PROVIDERS

BSTR may use third-party suppliers, manufacturers, fulfillment providers, shipping carriers, software providers, automation providers, payment processors, and other service providers in connection with our business.

Certain aspects of an order or Service may therefore be performed by third parties.

To the maximum extent permitted by applicable law, BSTR is not responsible for delays, interruptions, technical failures, or other issues caused by independent third parties that are outside of our reasonable control.

Nothing in this section eliminates any responsibility that cannot legally be excluded under applicable law.

10. THIRD-PARTY PLATFORMS AND SERVICES

Our products or Services may interact with or rely upon third-party platforms, websites, software, applications, or services.

BSTR does not own or control all third-party platforms and cannot guarantee:

  • Their continued availability

  • Their policies

  • Their functionality

  • Their accuracy

  • Their security

  • Their continued compatibility with our products or Services

Third-party platforms may change their policies, features, pricing, access, or functionality at any time.

BSTR is not responsible for changes, outages, restrictions, suspensions, or decisions made by third-party platforms that are outside of our reasonable control.

Your use of third-party services may also be subject to the terms and policies of those third parties.

11. RETURNS AND REFUNDS

BSTR offers a 30-day return window for eligible items, subject to the requirements and limitations described in our Return & Refund Policy.

You should review our Return & Refund Policy before making a purchase.

Certain products may not be eligible for return or refund, including, where applicable:

  • Personalized products

  • Custom-made products

  • Products altered after delivery

  • Products damaged after delivery

  • Used products

  • Products returned outside the applicable return window

Nothing in these Terms is intended to limit any non-waivable rights you may have under applicable law.

12. CUSTOMIZED AND PERSONALIZED PRODUCTS

Customers are responsible for reviewing all customization information before submitting an order.

This includes, where applicable:

  • Names

  • Spelling

  • Text

  • Designs

  • Logos

  • Images

  • Colors

  • Sizes

  • Contact information

  • Other customer-provided information

BSTR is not responsible for errors resulting from inaccurate, incomplete, or incorrectly approved information provided by the customer.

Customers represent and warrant that they have the necessary rights and permissions to provide any content submitted to BSTR.

13. CUSTOMER-SUPPLIED CONTENT

If you submit, upload, provide, or request the use of any content, including logos, images, text, designs, trademarks, or other materials, you represent and warrant that:

  • You own the content or have permission to use it

  • Your use of the content does not violate applicable law

  • The content does not infringe the rights of another person or business

BSTR may rely on the permissions and representations provided by the customer.

To the maximum extent permitted by law, you are responsible for claims arising from content that you provide without the necessary rights or permissions.

14. INTELLECTUAL PROPERTY

All content on the BSTR website, including but not limited to:

  • Logos

  • Branding

  • Website designs

  • Graphics

  • Product images

  • Text

  • Videos

  • Marketing materials

  • Software

  • Layouts

  • Designs

is owned by or licensed to BSTR and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, publish, or commercially exploit BSTR intellectual property without prior written permission, except where permitted by applicable law.

15. ACCEPTABLE USE

You agree not to use the BSTR website or Services to:

  • Violate any applicable law

  • Commit fraud

  • Provide false or misleading information

  • Interfere with website functionality

  • Attempt unauthorized access to systems or accounts

  • Introduce malicious software or harmful code

  • Abuse, harass, or threaten others

  • Infringe intellectual property rights

  • Use automated systems to improperly access our Services

  • Misrepresent your identity

  • Engage in activity that could harm BSTR, its customers, or its operations

BSTR may restrict or terminate access to the website or Services where permitted by law if we reasonably believe these Terms have been violated.

16. ACCOUNT SECURITY

If you create an account with BSTR, you are responsible for maintaining the confidentiality of your account credentials.

You are responsible for activity occurring through your account unless otherwise required by applicable law.

You agree to notify us promptly if you believe your account has been accessed without authorization.

17. WEBSITE AVAILABILITY

We do not guarantee that our website or Services will always be:

  • Available

  • Uninterrupted

  • Secure

  • Error-free

  • Compatible with every device or browser

We may temporarily suspend, modify, or discontinue portions of our website for maintenance, updates, security, or other business reasons.

To the maximum extent permitted by law, BSTR is not liable for temporary interruptions or technical issues outside of our reasonable control.

18. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE BSTR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, EXCEPT WHERE OTHERWISE EXPRESSLY STATED.

BSTR DOES NOT GUARANTEE THAT OUR WEBSITE OR SERVICES WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE.

WE DO NOT MAKE REPRESENTATIONS OR WARRANTIES BEYOND THOSE REQUIRED BY APPLICABLE LAW OR EXPRESSLY PROVIDED IN WRITING.

NOTHING IN THESE TERMS IS INTENDED TO DISCLAIM WARRANTIES, RIGHTS, OR PROTECTIONS THAT CANNOT LEGALLY BE DISCLAIMED OR LIMITED.

19. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BSTR AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, SUPPLIERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OUR WEBSITE, PRODUCTS, OR SERVICES.

THIS MAY INCLUDE, TO THE EXTENT PERMITTED BY LAW, CLAIMS RELATING TO:

  • Lost profits

  • Lost revenue

  • Loss of business opportunities

  • Loss of goodwill

  • Business interruption

  • Loss of data

  • Delays

  • Third-party failures

  • Technical interruptions

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BSTR'S TOTAL LIABILITY ARISING FROM A CLAIM RELATED TO A SPECIFIC PRODUCT OR SERVICE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY THE CUSTOMER TO BSTR FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY WHERE SUCH LIABILITY CANNOT LEGALLY BE EXCLUDED OR LIMITED.

20. INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless BSTR and its owners, employees, contractors, affiliates, suppliers, and service providers from claims, damages, liabilities, costs, and reasonable expenses arising from:

  • Your violation of these Terms

  • Your unlawful use of our website or Services

  • Fraudulent activity

  • Content you provide to BSTR

  • Your infringement of another party's rights

  • False or misleading information provided by you

This section applies only to the extent permitted by applicable law.

21. FORCE MAJEURE

BSTR will not be responsible for delays or failures caused by circumstances outside of our reasonable control.

Such circumstances may include:

  • Natural disasters

  • Severe weather

  • Fires

  • Floods

  • Pandemics

  • Government actions

  • Wars or civil disturbances

  • Labor disruptions

  • Supply chain disruptions

  • Carrier interruptions

  • Power outages

  • Internet outages

  • Cybersecurity incidents

  • Third-party service failures

  • Other events beyond our reasonable control

Where reasonably possible, BSTR will make reasonable efforts to resume affected Services.

22. FRAUDULENT ACTIVITY

BSTR reserves the right to investigate transactions or activity that appear suspicious or potentially fraudulent.

We may take appropriate action, where permitted by law, including:

  • Canceling orders

  • Refusing transactions

  • Requesting additional verification

  • Restricting access

  • Reporting suspected unlawful activity to appropriate authorities

Customers may be required to provide reasonable information necessary to verify an order or transaction.

23. CHARGEBACKS AND PAYMENT DISPUTES

If you experience an issue with an order, we encourage you to contact BSTR first so we have an opportunity to review and attempt to resolve the issue.

Nothing in this section prevents you from exercising rights available to you under applicable law or through your payment provider.

BSTR may provide relevant documentation to payment processors, banks, or other appropriate parties when responding to payment disputes or chargebacks, including applicable order information, communications, shipping records, delivery confirmation, and policies applicable to the transaction.

24. PROMOTIONS AND DISCOUNTS

Promotions, discount codes, special offers, and other incentives may be subject to additional terms.

Unless otherwise stated:

  • Promotions may be changed or discontinued

  • Promotions may not be combined

  • Discounts may have expiration dates

  • Promotions may be limited to specific products or customers

BSTR reserves the right to cancel or refuse the application of promotions obtained through fraud, abuse, technical errors, or unauthorized methods, to the extent permitted by law.

25. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience only.

BSTR does not control and is not responsible for:

  • Third-party content

  • Third-party products or services

  • Third-party privacy practices

  • Third-party availability

  • Third-party policies

Your use of third-party websites is subject to their applicable terms and policies.

26. PRIVACY

Your use of our website is also subject to our Privacy Policy.

Please review our Privacy Policy to understand how information may be collected, used, and handled.

27. ELECTRONIC COMMUNICATIONS

By using our website or providing us with your contact information, you agree that we may communicate with you electronically regarding your orders, account, customer service requests, and other matters relating to your use of our Services, where permitted by applicable law.

28. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with applicable laws, subject to mandatory consumer protection laws that may apply to you.

Any provision of these Terms that conflicts with applicable law shall be limited or modified only to the extent necessary to comply with that law.

29. DISPUTE RESOLUTION

Before initiating formal legal action, you agree to contact BSTR and make a good-faith effort to resolve the issue informally, where permitted by applicable law.

Nothing in this section prevents either party from pursuing rights or remedies that cannot legally be waived or limited.

30. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or modified to the minimum extent necessary.

The remaining provisions of these Terms will remain in effect.

31. NO WAIVER

If BSTR does not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce that provision later.

Any waiver must be expressly authorized by BSTR where required.

32. ASSIGNMENT

You may not transfer your rights or obligations under these Terms without BSTR's prior written consent where applicable.

BSTR may transfer or assign its rights or obligations in connection with a business restructuring, merger, acquisition, sale of assets, or other lawful business transaction, subject to applicable law.

33. ENTIRE AGREEMENT

These Terms, together with any applicable policies referenced on our website, constitute the agreement between you and BSTR regarding your use of our website and Services, except where a separate written agreement expressly applies.

34. CONTACT US

If you have questions, concerns, or complaints regarding these Terms of Service, please contact BSTR through the contact information provided on our website.

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